Privacy Policy

At Safeway Online Portal, , we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you access and use the Safeway Portal Online (the “Portal”) or any related mobile applications, services, or websites (collectively, the “Services”). By accessing or using our Services, you agree to the practices described in this Privacy Policy.

Please take the time to read this policy carefully.

1. Information We Collect

We collect several types of information to provide you with an optimized and secure shopping experience.

a. Personal Information

When you register for an account, place an order, or use certain features of the Portal, we may collect personal information, including but not limited to:

  • Account Information: Name, email address, phone number, billing address, shipping address, and payment information.
  • Transaction Data: Order history, payment details, and transaction records associated with your use of the Portal.
  • Customer Support Interactions: Information you provide when contacting our customer service or support teams.

b. Non-Personal Information

We may automatically collect non-identifiable information when you interact with the Services, such as:

  • Usage Data: Information regarding how you access, browse, and use the Portal, including your IP address, browser type, and operating system.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze site traffic, and improve our Services. Cookies help us remember your preferences and customize your browsing experience.

c. Location Data

If you grant permission, we may collect precise location data to offer location-based services, such as nearby store locators or delivery scheduling.

2. How We Use Your Information

The information we collect is used for various purposes, including but not limited to:

  • Order Fulfillment: To process your orders, complete transactions, manage your account, and provide customer support.
  • Personalization: To personalize your experience, such as recommending products based on your preferences or browsing history.
  • Communication: To send you important updates, order confirmations, promotional offers, newsletters, and other communications related to our Services (you may opt-out of marketing communications at any time).
  • Service Improvement: To improve the functionality, security, and performance of our Portal, and to develop new features and services based on user feedback and behavior.
  • Legal Compliance: To comply with applicable legal obligations, resolve disputes, and enforce our terms and conditions.

3. Sharing Your Information

We value your privacy and do not sell your personal information to third parties. However, we may share your data in the following limited circumstances:

  • Service Providers: We may share your information with trusted third-party vendors who assist in operating the Portal, such as payment processors, shipping companies, and customer service providers.
  • Business Transfers: If Safeway undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • Legal Requirements: We may disclose your personal information if required by law, in response to legal processes (such as subpoenas or court orders), or to protect the rights, property, and safety of Safeway, its users, or others.

4. Data Security

Safeway takes appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We implement industry-standard security protocols, including encryption and secure servers, to safeguard your data during transmission and storage. However, no method of data transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

We respect your rights regarding your personal data and offer the following options:

  • Access: You may request access to the personal information we hold about you by contacting our support team.
  • Correction: You may update or correct any inaccurate or incomplete information in your account settings.
  • Deletion: You may request the deletion of your account and associated personal data, subject to certain legal and contractual exceptions.
  • Marketing Opt-Out: You can opt out of receiving marketing communications by clicking the “unsubscribe” link in any email or by adjusting your preferences in your account settings.

To exercise any of these rights, please contact us at safewaytrainings@gmail.com or through the support section of our Portal.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer required, we will securely delete or anonymize it.

7. Third-Party Links

The Portal may contain links to third-party websites, applications, or services. We do not control, and are not responsible for, the privacy practices or content of such third parties. We encourage you to review the privacy policies of any external sites before sharing any personal information.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under the age of 13. If we discover that a child under the age of 13 has provided us with personal information, we will take immediate steps to delete such information.

9. International Data Transfers

If you are accessing the Safeway Portal Online from outside the United States, please be aware that your information may be transferred to and stored on servers located in the United States or other countries where Safeway or its service providers operate. By using our Services, you consent to the transfer of your information to these countries, which may have data protection laws different from those in your country of residence.

10. Changes to This Privacy Policy

Safeway reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on this page, and the revised policy will become effective on the date of publication. We encourage you to review this Privacy Policy periodically.